Service & Support
We take care of the system – all the way
Contact Technical Support
Email: service@ocs.se
Phone: +46 33 23 34 42
As a provider of complete conveyor systems, we understand how vital operational reliability is for your business. Whether you require routine maintenance, emergency interventions, or future improvements, we offer proactive service and technical support throughout the entire lifespan of the system.
With OCS as a partner, you get more than just service
We listen to your challenges and always prioritize the needs of your operations – to ensure a stronger, more stable, and more efficient production.
Shorter downtime
Extended equipment lifespan
Optimized processes
A safer and more predictable production flow
Service & Support
Enhance already high performance
OCS Prevention
Our preventive maintenance service ensures that potential faults are minimized. Through regular inspections, we ensure the elimination of any system disruptions. Nothing costs more than production stops and emergency repairs.
OCS Prevention in brief:
- Inspection of overall system functionality, with a specific focus on critical key components.
- Maintenance and preventive replacement of key components.
- Service report
- Recommended purchase list for spare parts and consumables, including prioritization. Quotation with delivery times included.
OCS Optimization
We ensure that your systems function optimally while highlighting various improvement options, such as reduced energy costs, shorter setup times for production changes, etc. We take care of everything.
OCS Optimization in brief:
- Planning for inspection and maintenance.
- Development of contingency plans.
- Risk analysis based on FMEA (Failure Mode and Effect Analysis).
- Reprogramming and software improvement for increased production flow.
- Integration testing in conjunction with other system components.
- Simulation of potential improvements.
- On-site training for system operators.
OCS Emergency
First and foremost, we ensure that we have made thorough preparations to minimize potential problems and established an action plan should something, against all odds, happen to your system. Should something unforeseen still occur, for example through handling errors, external impact, or other damage, we ensure the system is back up and running as soon as possible. Furthermore, we also perform a fundamental analysis of what happened and how to prevent it from occurring in the future.
OCS Emergency in brief:
- See exactly how your overhead conveyor system will perform before it is built.
- Bottlenecks, capacity limits, and risks identified early.
- Confidence that throughput and availability targets will be met from day one.
The right part – at the right time
We ensure that you always have access to the correct spare parts for your system. Through close contact with our production, we offer:
Original components and wear parts with fast delivery
Recommended stock lists based on system design and usage
Prioritization of critical components to minimize risk
Our technicians act as advisory partners – from needs analysis to delivery.
Build on what you already have
OCS conveyor systems are modular and designed to evolve alongside your production.
When needs change, we can:
Upgrade existing sections with new technology
Keep your OCS system updated with modern components and new technology that improves performance, reliability, and energy efficiency.
Integrate more switches, new carriers, or extra track length
Expand and adapt your OCS system as your needs change. With flexible modules, you can easily integrate more switches, new carriers, and extended track length without major reconstructions.
Modernize control systems and automation
Upgrade from manual processes to a smart and automated flow with OCS Digital Control (OCS DC). The platform provides increased control, better information flow, and real-time data on production and system status.
Expand the system step-by-step – without extensive reconstructions
OCS overhead conveyor systems are flexible, robust, and modularly built to be easily adapted and expanded in line with future production needs.
Improve energy efficiency and ergonomics
Optimize your existing facility with energy-efficient solutions that reduce operating costs and strengthen sustainability efforts. Simultaneously, you create a safer and more ergonomic work environment that contributes to increased productivity and reliability.
We are there where you need us – from planning to commissioning
Contact us and we will help you find the right level of service for your specific production.
Contact Technical Support
Email: service@ocs.se
Phone: +46 33 23 34 42